Uber Updates Driver Terms and Conditions Following London VAT Changes
Uber has sent a new in-app message to drivers confirming an update to its Terms & Conditions, specifically linked to recent VAT changes affecting journeys in London.
In the message, Uber tells drivers that its Terms & Conditions have been updated “to reflect recent changes to VAT on journeys in London”. Drivers are informed that continuing to use the Uber app means they automatically agree to the updated terms. Those who do not agree are told they may choose to delete their Uber account.
The message also directs drivers to review the full updated terms via a link inside the app and includes a clear call-to-action button labelled “Read updated T&Cs”. The notice comes directly from Uber London Limited and applies to drivers operating in the capital.
While the message itself is brief, it confirms that VAT-related changes are now formally embedded into Uber’s contractual terms with drivers — something many in the trade have been expecting following wider government and industry discussions around private hire VAT obligations in London.
DM News Commentary
This update is significant, even if Uber has kept the wording short and vague.
From a driver perspective, the key issue is how VAT is being applied, who ultimately carries the cost, and how transparent Uber will be going forward. Updating the Terms & Conditions quietly through an in-app notice places drivers in a difficult position — accept the changes or stop working.
What’s also notable is that there’s no detailed breakdown in the message itself. Drivers are expected to click through lengthy legal terms to fully understand the financial and operational impact. For many, this will raise concerns about earnings, fare calculations, and long-term sustainability, especially as operating costs continue to rise.
This could also have wider implications for the London market. If pricing between Uber and traditional taxis narrows due to VAT changes, it may begin to rebalance competition, particularly with licensed black cabs who have long operated under different tax structures.
As always, drivers should take the time to read the updated Terms carefully — especially any sections relating to VAT, fare structure, and driver payments — before simply clicking “accept”.
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