In a quiet but significant move, Uber has rolled out a hidden update that many drivers are only just beginning to notice — and it’s changing how they rate their passengers.
As seen in a screenshot shared by one observant driver, Uber has now added a detailed feedback section when rating a rider one star. Instead of simply rating and moving on, the app now prompts drivers to select a reason for the low score, offering a list of specific issues such as:
- No Seat Belt
- Late for Pick-Up
- Disrespectful
- Conversation
- Cleanliness
- Other
But the real game-changer? Just above the “Rate Rider” button, a new message appears: “You’ll block this rider.”
Yes — you read that right.
It’s now officially confirmed: giving a rider a one-star rating will prevent them from being matched with you again.
For years, this has been an urban myth among drivers — a theory that if you rated a customer poorly, they’d vanish from your future rides. Some swore it happened, others said it was just coincidence. Now, Uber has subtly confirmed the truth.
The feature appears to have been introduced without much fanfare, and it’s still unclear if it’s rolled out globally or only to select regions or driver accounts. But drivers who have spotted it are praising the update as a much-needed tool to avoid repeat experiences with problematic passengers.
Many in the driver community have welcomed the move, saying it offers them a bit more control and reassurance, especially when dealing with riders who make them feel unsafe or uncomfortable.
It’s not just about convenience — it’s about safety, professionalism, and mutual respect.
Have you seen this update in your app yet? Let us know what you think on Driver Matty’s social media.
